Shipping Policy
At Bilumo, we strive to provide reliable and timely shipping for all our customers. Please review our shipping policy below.
1. Processing Time
- Orders are processed within 2 – 5 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
- Processing delays may occur during peak seasons or due to unforeseen circumstances.
2. Shipping Time
- Estimated delivery time is 6 – 12 business days, depending on the destination.
- Delivery times may vary due to factors such as customs clearance, carrier delays, or unforeseen circumstances.
3. Shipping Methods & Carriers
- We use reliable shipping carriers to ensure safe and timely delivery.
- The shipping method will be determined based on the destination and order size.
4. Shipping Costs
- Shipping costs are calculated at checkout based on the destination and selected shipping method.
- Any applicable customs duties or import taxes are the responsibility of the customer.
5. Tracking Information
- Once your order has shipped, you will receive a tracking number via email.
- Please allow some time for tracking updates to appear in the system.
6. Shipping Delays & Issues
- We are not responsible for delays caused by customs, carriers, or incorrect shipping details provided by the customer.
- If your order is significantly delayed, please contact us for assistance.
7. Undeliverable & Lost Packages
- If a package is lost in transit, we will work with the carrier to resolve the issue.
- If an order is returned due to an incorrect address, the customer may be responsible for additional shipping fees.
8. Contact Us
For any shipping-related inquiries, please contact us at:
2BRO’S Ventures Ltd. Liability Company
Email: [email protected]
Address: 7693, 1021 E Lincolnway, Cheyenne, WY, Laramie, US, 82001
By placing an order with Bilumo, you agree to this Shipping Policy.